Support

Need help with Pilna? You're in the right place. This page covers the most common questions. If you don't find what you're looking for, get in touch by email.

Contact

Email: ivan.tsviatkou.pl@gmail.com

We typically respond within 1–2 business days.

Frequently Asked Questions

How do I add a subscription?

Tap the "+" button on the Subscriptions screen. Pick a service from the catalog or create a custom one. Enter the price and billing cycle, and you're done.

What is a review session?

Pilna periodically asks you to check whether you still use each subscription. For each one, you tag it Often, Sometimes, or Rarely. The app then helps you spot what you might want to cancel.

How does Pilna remind me to cancel a subscription?

When you mark a subscription "to cancel," Pilna automatically schedules a push notification a few days later — or sooner if your next billing date is approaching. You can remove the reminder anytime from the subscription's detail screen.

Does Pilna cancel subscriptions automatically?

No. Pilna helps you find subscriptions you don't use, decide what to cancel, and remember to do it. The actual cancellation happens on each service's own website or app — Pilna links you there and provides guidance.

Is my data shared with anyone?

All your subscription data is stored locally on your device. We use Mixpanel and Sentry for anonymous app analytics and crash reports — these don't include your subscription details. See our Privacy Policy for full details.

Can I sync data across devices?

No. Your subscription data is stored locally on your device only. If you reinstall the app or switch devices, your data won't transfer — but your Premium purchase will (use "Restore Purchases" in Settings).

How do I restore my Premium purchase?

Open Settings inside the app and tap "Restore Purchases." Make sure you're signed in to the same Apple ID you used to purchase Premium.

What does Premium include?

Premium unlocks unlimited subscriptions, detailed spending insights, and savings tracking. It's a one-time purchase — no subscription, no recurring charge.